State Farm® Insurance Agent Karl Herman
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Joe Hartley
May 7, 2025
5
out of
5
rating by Joe Hartley
"Sean is very informative, accurate and responds back very promptly."
We responded:
"Thx for the great review !! So glad to hear our Agency was a good fit for your insurance needs !! Keep us looped in if things pop up! Karl and Co. "
Jonny C
April 22, 2025
5
out of
5
rating by Jonny C
"Very knowledgeable and friendly staff. I requested quotes from a bunch of places and appreciated the personal touch when Andy reached out directly to me to chat about my needs. I just switched my home and auto coverage to State Farm and managed to improve my coverage and lower my deductible while maintaining or lowering the price quoted from my previous provider! Highly recommend this office!"
We responded:
"Jonny! Thanks for the GREAT review! Andy keeps helping more and more folks like you get into a better place with their insurance portfolio!! So glad he was able to help you your home and auto insurance! Looking forward to working with you! Best Karl"
Jersey Thoreson
April 9, 2025
5
out of
5
rating by Jersey Thoreson
"Sean was super personable and made the process so easy. We have a unique coverage situation and he knew the answers to make things happen that others simply just couldn’t! Definitely an expert in the policy and just a friendly guy. Didn’t oversell, just gave us options and left the rest up to us. Highly recommend Sean Fitzpatrick with Karl Herman-State Farm!"
We responded:
"Jersey! Thanks for the awesome review! Sean really knows his stuff -- that is for sure! So glad he was able to get your insurance in a good spot with our State Farm Agency! We are really looking forward to working with you as time goes on! Best Karl and Crew "
Jean Hunter
April 4, 2025
5
out of
5
rating by Jean Hunter
"My appointment at State Farm in Richfield with Andy Crandall on March 21, 2025 was great. Andy was very informative. He gave informed responses to my many inquiries. Thanks again for the meeting."
We responded:
"Jean! So glad to hear your appointment went well with Andy! We really appreciate you/your family's business over the last 10 years -- always has been fun to work with you! Keep us posted if things come up with your insurance! Best Karl and Crew"
Gus Herman
March 24, 2025
5
out of
5
rating by Gus Herman
"I’m a bit partial but great insurance people !"
We responded:
"Nice 5* review Gus! I wouldn't expect anything else! Now get off your phone and do your homework! Appreciate you! Karl and Crew"
Julie Gordon
March 21, 2025
5
out of
5
rating by Julie Gordon
"Karl Herman and team not only saved us a bundle of money, their friendly, competent service is a breath of fresh air!!!"
We responded:
"Julie! You are the best!! So great that we were able to help you and Karen out with your auto/home/umbrella insurance coverage !! Looking forward to working with you ! Karl and Crew "
Jane Hedin
March 19, 2025
5
out of
5
rating by Jane Hedin
"Mikayla was most helpful cancelling my homeowners insurance after selling my house, and getting me a renters policy for my new residence. Also helpful and knowledgeable getting me numbers I needed for my taxes. A pleasure to work with!"
We responded:
"Jane! Awesome! So glad that Mikayla hit all the marks on her customer service! She is a big time asset to our agency! Keep us posted if things come up -- many thanks! Karl and Crew"
Javen Henry
January 30, 2025
5
out of
5
rating by Javen Henry
"I transferred my auto insurance from Wisconsin to Minnesota and this has been the best experience I’ve had. Andy is phenomenal! He is quick to respond, open with all of the policy details, and helps you find discounts too. I highly recommend! Thank you so much for all of the help!"
We responded:
"Javen! Thank you so much for the GREAT review! Andy does a great job for our clients and we are lucky to have him on our Team! So glad we are a good fit for your insurance needs! Keep us looped in if things come up! Best Karl and Co. #autoinsurancemn"
Trey Geiger
December 8, 2024
5
out of
5
rating by Trey Geiger
"Karl and his team are always so easy to work with. Fast response time even when I’m being a pain in the butt with all of my different vehicles!"
We responded:
"Trey !! Happy to help with all the changes/switching around with your auto insurance policies !! Really has been fun working with you over the last couple of years ! Keep us posted if we can help ! Karl and Crew "
Mike Smithson
November 23, 2024
5
out of
5
rating by Mike Smithson
"Gabby, thanks for your quick response to my questions and for your follow-up. You were confident, professional and solutions oriented."
We responded:
"Hi Mike! Thx for the GREAT review -- so glad Gabby was able to help you out this week! It is wild to think we have worked with your family for close to 10 years --- Happy Holidays to the Smithson's -- keep us looped in if things come up! Best Karl and Crew #autoinsurance #lifeinsurance"
Donald Whritenour
November 14, 2024
5
out of
5
rating by Donald Whritenour
"I was in search of a new agency and came across Andy Crandall, at Karl Herman State Farm Agency. Andy is very easy to work with. He tales a true interest in the relationship first and foremost. I have been so very impressed with him by his dedication and commitment to service. Than you, Andy. So happy I am doing business with you!"
We responded:
"Donald! Woah! Thanks for the awesome review -- so glad Andy hit all the marks with you --- He does an AWESOME job for our Agency that is for sure! We sure look forward to working with you as time goes on!! Best Karl and Crew #GoodNeighbor #auto insurance #homeinsurance"
Anna O
October 24, 2024
5
out of
5
rating by Anna O
"I highly recommend the Karl Herman State Farm team! They are fantastic at responding to questions promptly—often the same day. Their personable and helpful approach makes navigating policy details a breeze."
We responded:
"Anna! You are AWESOME!! Thx so much for the GREAT review -- so happy to help you get everything situated with your insurance! Keep us posted if things come up! Happy to help if we can! Best - Karl #BetterCallKarl #autoinsurance"
Juan Cruz
September 4, 2024
5
out of
5
rating by Juan Cruz
"Andy, my agent was really helpful providing wonderful customer services, and products that I could use. He was fast and reliable."
We responded:
"Juan!! So glad to hear that Andy was really helpful in moving your insurance over to our State Farm agency ! We really look forward to working with you as time goes on! #bettercallkarl #StateFarm Karl "
Brad
August 21, 2024
5
out of
5
rating by Brad
"Great Agency to work for! Karl and his team are awesome! Been with Karl Herman State Farm for almost 10 years!"
We responded:
"Glad you have been with us over the years ! Looking forward to more agency success !! Thanks for the support. -Karl"
andy crandall
August 21, 2024
5
out of
5
rating by andy crandall
"I might be a little bit biased by I truly love this agency. A great crew!"
We responded:
"Thx Andy !! So glad to have connected with you !! Best Karl "
Karl Herman
August 21, 2024
5
out of
5
rating by Karl Herman
"State Farm has been a great company to work with for all my biz and personal insurance !"
We responded:
"Thx for the great review!! #auto insurance"
Ali G
July 23, 2024
5
out of
5
rating by Ali G
"Nice and Friendly people"
We responded:
"Ali! Thx so much for the awesome Review ! So glad to hear that you had a good experience with our agency ! Keep us looped in if we can help ! Karl and Co. "
Dylan Haft
June 6, 2024
5
out of
5
rating by Dylan Haft
"Brad is the best!"
We responded:
"Thx Dylan !!! We agree - Brad does a GREAT job! Glad he is hitting the mark with his customer service! Keep us posted if things come up ! Best Karl "
Kelly May
June 6, 2024
1
out of
5
rating by Kelly May
"I wish I could give negative stars here. Was quoted a price for a new vehicle, after being a customer for many years, and bought the new vehicle depending on that price only to be lied to about not having a VIN number at quote - they 100% did, they do not return phone calls when asked or give good explanations aside from "a renewal was happening, too bad." Horrible customer service all around and will be finding a new carrier."
We responded:
"Kelly — thanks for your business over the years and feedback on this. We are so sorry that our agency made a mistake on the quote for the new vehicle — it was not intentional by any means but I understand the frustration. Auto insurance rates for sure are on the rise in MN … we will conduct some additional training in both our offices around estimated rate quoting to improve our process around this ! All the Best Karl "
Ben Lampron
June 6, 2024
5
out of
5
rating by Ben Lampron
"Karl and his team are phenomenal. Even when my policies shifted to a different carrier (not because of Karl) he was extremely helpful to me when I needed it. You can trust Karl and the entire team in his agency."
We responded:
"Ben -- Geez, thx for the great review and recommendation -- I for sure don't always like the decisions that come down, but I am glad we were able to work through the issues and get you landed in a good spot for now -- hopefully I can take a look at things down the road for you and we will be in good shape again -- a pleasure working with you! Keep me looped in if needed! Karl "
Susan McPherson
June 5, 2024
5
out of
5
rating by Susan McPherson
"Karl and his staff are exemplary. When you have a question, they get back to you the same day and generally within minutes of the email. I have been with Karl for at least 20 years and have NO INTENTION of changing agents!"
We responded:
"Susan! YOU ARE THE BEST! Thx so much for the great review -- have really enjoyed working with you over the years! Keep us posted if things come up! Karl and Crew "
S Jensen
May 16, 2024
5
out of
5
rating by S Jensen
"Great customer service and prices. Paid over $100 a month with previous company, now I have better coverage for way less and my discounts keep getting better."
We responded:
"Awesome !! Thx for the great review ! Glad we are a good fit for your insurance — Love it when we can save you some $ AND get you better coverage ! Keep us posted if things come up! Karl and Crew"
Jana McCoy
May 9, 2024
5
out of
5
rating by Jana McCoy
"I had a wonderful experience with Sean Fitzpatrick ~ he was so great to work with & explained everything in terms I could understand. He made the whole process so easy & was very professional! Call Sean if you have any insurance needs!"
We responded:
"Jana !! Thx so much for the great review ! So glad we are a good fit for you and Sean was able to help transition your insurance over to our office ! Looking forward to working with you as time goes on ! Karl and Crew"
Clay Curran
April 23, 2024
5
out of
5
rating by Clay Curran
"Karl and his team have always done a great job for me and I would recommend them for all of your insurance needs."
We responded:
"Clay! Always has been a pleasure working with you ! Really appreciate your biz and your recommendation! Best Karl"
John Edwards
April 16, 2024
5
out of
5
rating by John Edwards
"When I inquire about something or need something I get answers the same day"
We responded:
"Hi John! Thanks for the great review and the business over the past 8+ years! Hard to believe it has been that long ! We appreciate your biz and look forward to continuing to work with you as time goes on!"