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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dylan Haft

June 6, 2024

5  out of  5 rating by Dylan Haft
"Brad is the best!"
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Kelly May

June 6, 2024

1  out of  5 rating by Kelly May
"I wish I could give negative stars here. Was quoted a price for a new vehicle, after being a customer for many years, and bought the new vehicle depending on that price only to be lied to about not having a VIN number at quote - they 100% did, they do not return phone calls when asked or give good explanations aside from "a renewal was happening, too bad." Horrible customer service all around and will be finding a new carrier."
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Ben Lampron

June 6, 2024

5  out of  5 rating by Ben Lampron
"Karl and his team are phenomenal. Even when my policies shifted to a different carrier (not because of Karl) he was extremely helpful to me when I needed it. You can trust Karl and the entire team in his agency."
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Susan McPherson

June 5, 2024

5  out of  5 rating by Susan McPherson
"Karl and his staff are exemplary. When you have a question, they get back to you the same day and generally within minutes of the email. I have been with Karl for at least 20 years and have NO INTENTION of changing agents!"
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S Jensen

May 16, 2024

5  out of  5 rating by S Jensen
"Great customer service and prices. Paid over $100 a month with previous company, now I have better coverage for way less and my discounts keep getting better."
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Jana McCoy

May 9, 2024

5  out of  5 rating by Jana McCoy
"I had a wonderful experience with Sean Fitzpatrick ~ he was so great to work with & explained everything in terms I could understand. He made the whole process so easy & was very professional! Call Sean if you have any insurance needs!"
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Clay Curran

April 23, 2024

5  out of  5 rating by Clay Curran
"Karl and his team have always done a great job for me and I would recommend them for all of your insurance needs."
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John Edwards

April 16, 2024

5  out of  5 rating by John Edwards
"When I inquire about something or need something I get answers the same day"
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Matthew Pederson

April 15, 2024

5  out of  5 rating by Matthew Pederson
"Sean Fitzpatrick was great! Highly recommend."
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John G

April 3, 2024

5  out of  5 rating by John G
"Karl and his team are extremely helpful, super responsive, appreciate their customers, and will go above and beyond to assist - making this feel like a small town agent."
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Alex Neuberger

March 22, 2024

5  out of  5 rating by Alex Neuberger
"I recently got a new vehicle and was shocked with my new insurance premium. I got in touch with Sean and not only did he hook me up with unbeatable auto rates, he knocked off an enormous price on my homeowners insurance. I’m saving thousands of dollars per year and all it took was a quick phone call"
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Don Danneker

March 7, 2024

5  out of  5 rating by Don Danneker
"Great People to work with. Very responsive to my questions and needs . Highly recommend their agency."
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Morgan Hallin

March 5, 2024

5  out of  5 rating by Morgan Hallin
"Rebecca Hallin was very helpful! She made sure I knew how to use the Drive Safe and Save app to ensure I get all the benefits! I highly recommend Rebecca!"
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Nicole Langer

March 5, 2024

5  out of  5 rating by Nicole Langer
"The entire team within the Karl Herman office is ready to assist at any time with their customers needs. We have been so pleased with our move from another nationally know insurance provider."
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juicydoublez

February 26, 2024

5  out of  5 rating by juicydoublez
"This guy's the man. Fast, personable and reliable service."
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Seth Spencer

February 20, 2024

5  out of  5 rating by Seth Spencer
"I called with some confusion and questions, and Andy Crandall was incredibly helpful. He followed through and responded back to my question quickly, and ended up saving me a lot of money!"
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Deborah Olson

February 18, 2024

5  out of  5 rating by Deborah Olson
"Andrew responded to my request for reimbursement for a towing expense promptly and professionally. He was kind and informative."
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jim fitzpatrick

February 16, 2024

5  out of  5 rating by jim fitzpatrick
"The Karl Herman State Farm Agency seems to care about their customers and community. Sean Fitzpatrick told us about the (sock and coat) collection and we gave to both. We have all our insurance needs met by a State Farm. Claims are handled promptly and in a professional manner."
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Lane Fitzpatrick

February 14, 2024

5  out of  5 rating by Lane Fitzpatrick
"10/10 experience. Extremely helpful, answers all of my questions, and gets back to me in a timely manner. I highly recommend Karl Herman and his entire team!"
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steve palmberg

February 4, 2024

5  out of  5 rating by steve palmberg
"Loved that they filled a gap in eastern Brooklyn Park when previous BP agent closed office and went remote then moved to a shared office when needed with another agent outside Brooklyn Park"
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Maggie Alt

January 30, 2024

5  out of  5 rating by Maggie Alt
"Karl and his team provide great communication as well as information/detail around insurance plans/options!"
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Caitlin Rathbone

January 24, 2024

5  out of  5 rating by Caitlin Rathbone
"I was stuck with overpriced insurance and confusing options. Enter Andy Crandall! He became my insurance hero, patiently explaining policies, finding me better coverage, and slashing my premium! The switch was smooth, and they even followed up to answer lingering questions. Do yourself a favor and contact Andy - you won't regret it!"
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marissa janssen

December 21, 2023

5  out of  5 rating by marissa janssen
"Sean has made the process of getting HOI so easy! Definitely recommend working with Karl and his team!"
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Sophie Tessner

November 14, 2023

5  out of  5 rating by Sophie Tessner
"Would recommend Karl to anyone and everyone for any insurance need. He’s top notch across the board. Knowledgeable, down to earth, trustworthy, and pretty darn funny to boot. Five stars!"
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Nora Makky

November 14, 2023

5  out of  5 rating by Nora Makky
"Always helpful and responsive. Highly recommend Karl and his team."